What if I miss a payment?
If you’re struggling financially and are worried that you won’t be able to meet your loan repayment or, you have already missed a payment and fallen into arrears, please contact us.
Guarantormyloan is a responsible peer to peer lending platform. Our collections team are human beings and understand when things don’t always go to plan. They will work with you to try to find a solution to the problem and get things back on track.
However, they cannot help, if you do not contact them. If you think there is going to be a problem just ring on 01603 391041. The team would rather talk to you first before a payment is missed. We can then manage how and when we approach your guarantor.
When will you contact my Guarantor?
If a payment is missed, we will immediately contact you and your guarantor. If we are not able to contact you or agree a payment arrangement with you, we will discuss the missing payment with your guarantor.
By not communicating with us, there is the risk that a relatively minor, one-off missed payment could result in further action being taken which may harm your credit rating and may make obtaining credit in the future more expensive.
Is there a charge for missing a payment?
If payments are not made on time, we may charge you a fee of £11.50.
What will happen if I continue to miss the payments?
If we are unable to contact you or we do not receive a full payment we will discuss the missing payment with your guarantor. Your guarantor is equally as liable for the repayment of the loan as you are.
If payments are not made by you or your guarantor and the account remains in arrears, the loan will be defaulted. Consequently, it will be reported to credit reference agencies against you and may make obtaining credit in the future more difficult.
Will you take legal action?
If payments are still not made, further action could be taken resulting in a County Court Judgement (CCJ) against you and also your guarantor.
Further legal action may lead to a Charging Order being placed on the land registry of either parties’ home. Other legal actions could include an attachment of earning order or a warrant of control order.
You may be liable to pay the reasonable cost and expenses incurred in enforcing the terms of the loan agreement and guarantee and indemnity.
Where can I get advice if I am having financial problems?
You can contact the following not-for-profit organisation for free, confidential and impartial debt advice.
- Money Advice Service For free, unbiased and easy-to-access money tools, information and advice – www.moneyadviceservice.org.uk
- National Debtline – www.nationaldebtline.org.uk
- StepChange Debt Charity – www.stepchange.org
- Citizens Advice For advice and information on debt and other topics – www.citizensadvice.org.uk
- Money Helper – www.moneyhelper.org.uk